Direct answer
If a 007 First Light trophy or achievement does not pop, do not immediately replay the whole category. First confirm the game is on build 1.0.2 or newer, boot online once, check the in-game tracker or journal, wait at least a minute on the same save, restart/sync the platform trophy list, then trigger one small safe state change such as opening TacSim or collecting a different remaining item. If the tracker is complete but the platform still does not unlock, preserve screenshots and report it to IOI Support instead of deleting saves or replaying all 92 collectibles.
| Symptom | Likely scope | Check first | Safe action | Avoid | Check status |
|---|---|---|---|---|---|
| Steam achievement condition is met but no achievement appears | Official 1.0.2 notes say certain Steam achievements failed to trigger despite progression and met conditions. | Confirm build 1.0.2 or newer, start the game in online mode, and verify Steam is online before changing the save state. | Reboot the game online, load the save, open the relevant tracker or TacSim menu, and give Steam time to validate progression. | Deleting saves, replaying all collectibles, or assuming the achievement is impossible after one offline session. | Official patch plus community reports |
| PS5 collectible category shows complete but the trophy is missing | Community reports mention delayed or missing collectible trophies after 10/10, 14/14, 36/36, or 92/92 progress, while the official known-issues page does not list this as a major outstanding issue. | Check the in-game category count, the platform trophy list, and whether the trophy appeared after a short delay or trophy-list sync. | Take screenshots of the completed tracker, restart the game or console, sync trophies, then report to support if it still does not unlock. | Replaying every pickup route before proving the in-game tracker is actually incomplete. | Community signal with official-status caveat |
| Individual collectible trophies unlock but A Collector's Habit does not | Likely aggregation or platform sync risk: current reports mention the all-collectibles trophy lagging even when category trophies or in-game counts look complete. | Audit all five categories: 36 Playing Cards, 23 Intel files, 14 Mementos, 10 Postcards, and 9 Legacy Items. | Use the type-specific pages to prove the category totals, then preserve tracker screenshots before filing a support ticket. | Starting a full new campaign run before checking whether one category tracker is incomplete or the platform unlock is simply delayed. | Guide cross-check plus community signal |
| TacSim Clearance Level 3 achievement or trophy does not unlock | Community reports group Clearance Level 3 with Steam and platform sync issues; official 1.0.2 notes also mention achievement validation may require booting online. | Confirm TacSim Clearance in the mode UI, then check whether you launched online after patching. | Boot online, enter TacSim, complete or load one low-risk TacSim interaction, and wait for platform validation before grinding more XP. | Spending Intel blindly or replaying long TacSim routes just to force a platform unlock. | Official patch plus community reports |
| A mission challenge seems complete but journal credit is missing | Challenge tracking can be invalidated by route conditions, combat state, exact takedown requirements, or checkpoint behavior before it is a platform trophy issue. | Open the in-game journal during the same mission and confirm whether the challenge itself credited before checking platform trophies. | Replay the shortest checkpoint for that single route family and separate stealth, combat, gadget, and collectible goals. | Calling the whole trophy set broken when the mission journal never credited the underlying challenge. | Community signal plus route-condition caveat |
| Save Failed notifications appear during trophy cleanup | Official Known Issues lists PC save failures as an outstanding issue, and unsaved progress can make trophy troubleshooting meaningless. | Stop and confirm the save slot actually updates before collecting more items or completing challenges. | Preserve current evidence and contact IOI Support if saves are not being created or updated. | Continuing collectible cleanup while the game says progress is not saving. | Official known issue |
Current official status
As checked on June 4, 2026, IOI's 1.0.2 patch notes say certain Steam achievements could fail to trigger despite progression and that booting online may be required for validation. IOI's Known Issues page lists build 1.0.2 as the latest live build and does not currently list collectible trophies as a major outstanding issue, so this page keeps community reports separate from official confirmation.
Fast triage order
Work from least destructive to most evidential: update the game, boot online, open the relevant in-game tracker or journal, wait on the save, restart and sync the platform trophy list, trigger one small safe state change, then file a support ticket with screenshots. This gives support useful evidence and prevents wasted full-category replays.
When to use the collectible pages
If the platform trophy is missing but the in-game category is not complete, use the type-specific location pages instead of this bug page. Cards, Intel, Mementos, Postcards, and Legacy Items each have different high-risk cleanup spots, and proving the exact missing category matters more than replaying the whole campaign.
What not to do
Do not delete saves, overwrite a pre-cleanup backup, reinstall before preserving evidence, or replay all 92 collectibles because one trophy is late. A delayed platform unlock and a genuinely missing pickup look similar from the trophy menu, but they require different actions.
How this was checked
This is a dated triage guide based on official 1.0.2 patch notes, the current official Known Issues page, current trophy-roadmap context, and recent community reports. It is not a final bug database; recheck official support before relying on it after another patch.
| Topic | Recommended wording | Other wording | Check status | What to use |
|---|---|---|---|---|
| Official status versus community reports | IOI's current Known Issues page does not list collectible trophy unlocks as a major outstanding issue, but community reports still mention missing PS5 and Steam unlocks. | Forum and Reddit threads often describe the trophies as simply bugged. | Official-status caveat | Use a triage page that separates official status from dated player reports instead of calling every delayed unlock a confirmed universal bug. |
| Steam achievement validation after 1.0.2 | Patch 1.0.2 fixed certain Steam achievement sync errors and may require booting online for validation. | Some post-patch comments still report stuck collectible or TacSim achievements. | Official patch plus community signal | Tell Steam players to boot online and validate before replaying, while preserving the warning that not every report is proven fixed. |
| Delayed unlock versus missing collectible | A completed in-game tracker with no platform unlock is a support/evidence problem; an incomplete tracker is a cleanup-routing problem. | Many search results mix collectible location help and bug help in the same article. | Incremental triage | Use this page for unlock triage and link to the exact collectible pages when the player still needs a missing-item audit. |
| Challenge credit before platform trophies | For challenge-related issues, the in-game journal credit is the first check before blaming platform trophies. | Community frustration often appears as a trophy problem even when the underlying challenge route may have failed. | Community signal with route caveat | Route players through the challenge guide and mission journal first, then treat platform unlock failure as a separate layer. |
Next steps